Deleting Your Account & Your Data Rights

You can delete your account yourself, in the app. What happens, how long it takes, and what stays. Controller: Vladimir Kozlov (individual), Srebrna St. 27B, entrance V, apt. 10, 1407 Sofia, Bulgaria.

How to delete your account

In the app: Settings → Privacy → Delete account. You see what will be lost first, then confirm by typing your email address.

By email: write to vvkozlov.work@gmail.com from your account’s address. The same clock starts on the day we receive it.

You have 21 days to change your mind

Nothing is erased straight away. Your account is frozen at once — you are signed out on every device and notifications stop — and kept for 21 days.

Within those 21 days, sign in and choose “Keep my account” to restore it fully. After that your personal data is erased; erasure completes within 30 days of your request (Art. 12(3) GDPR).

What is erased

your name, email address, phone number, home address and profile photo;
your location history (it expires on its own 14 days after recording anyway);
your sign-in history, devices and notification settings;
your Telegram link;
your personal notes (Saved Messages);
your sign-in account with our identity provider.

You can sign up again with the same email later — as a new account.

What stays with the companies you worked with

Tasks, comments, chat messages and inventory movements you created stay with those companies, with your name, photo and contact details removed. Comments and messages show as “Former user”, so threads still read. Your tasks are released — left without assignee or owner — so the team can pick them up.

What is kept, and why:

Company work record (tasks, comments, group and one-to-one conversations, inventory movements) — for the company’s lifetime, under our contract with it. A one-to-one conversation also holds the other person’s messages.
Membership dates — same basis; they make the work record readable.
Audit trail — 3 years, legitimate interest (showing who did what); your name is removed.
Consent record — 3 years after your last membership ends, as evidence of the legal basis for processing.
Payment records — the statutory accounting period, as the law requires.

These records are not anonymous: they remain personal data, kept under the exceptions in Article 17(3) GDPR, and the GDPR still applies to them.

Good to know

Backups. Not rewritten; if one is restored, erasure is re-applied within an hour.

Colleagues’ devices. Offline copies are removed on their next sync or within 30 days, whichever comes first.

Free text. A phone number or address you typed into a message or task description stays there — it is part of a shared conversation. Delete your own messages before requesting deletion.

Your companies. If you are a company’s only administrator and nobody can take over, it closes with your account, with its projects, tasks and files. The app lists these companies before you confirm.

Paid subscriptions. Deleting your account does not cancel your company’s subscription. A plan bought on the web is cancelled by an admin or manager in the web app, Settings → Subscription; a subscription bought in Google Play is managed in Google Play.

Your other rights under the GDPR

You also have the right to access, rectification, erasure, restriction of processing, data portability, objection, and to withdraw consent at any time. Write to vvkozlov.work@gmail.com; we answer within one month.

You may also complain to your supervisory authority — in Bulgaria, the Commission for Personal Data Protection (CPDP / КЗЛД).